Refund Policy
Effective Date: July 1, 2026
At Lisa Christine Designs, we are committed to providing high-quality products and excellent customer service. Due to the nature of our products, all sales are final.
No Returns or Refunds
Because of the nature of our research products, we do not accept returns, exchanges, or refunds once an order has been processed or shipped. This policy helps protect product integrity, quality control, and customer safety.
Damaged, Incorrect, or Missing Orders
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery at Lisachristinedesigns1776@gmail.com. Include your order number, a description of the issue, and photographs if applicable. We will review your claim and work to resolve the issue as appropriate.
Order Cancellations
Orders may only be cancelled before they enter processing. Once processing has begun, orders cannot be cancelled or modified.
Shipping Costs
Shipping charges are non-refundable unless the error was caused by Riptide Wellness Labs.
Chargebacks
If you experience an issue with your order, please contact us before initiating a chargeback. We are committed to working with customers to resolve legitimate concerns.
Research Products
Products sold by Riptide Wellness Labs are intended for laboratory research and educational purposes only. Products are not intended for human consumption, medical use, diagnosis, treatment, or prevention of any disease.
Contact Us
Lisa Christine Designs
Email: Lisachristinedesigns1776@gmail.com
Website: Lisachristinejewerly.com